About This Event:
\nEthical challenges in business are rarely as simple as knowing right from wrong. More often\, business owners must balance customer expectations\, employee needs\, financial pressures\, confidentiality\, fairness\, and their company&rsquo\;s reputation.
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\nThis interactive class will help participants recognize ethical dilemmas\, think through difficult decisions\, and respond in ways that protect their customers\, employees\, and businesses. Through realistic small-business scenarios\, participants will practice making thoughtful decisions before a challenging situation becomes a costly problem.
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\nParticipants will learn how to:
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- Recognize common ethical challenges involving customers\, employees\, vendors\, pricing\, privacy\, and conflicts of interest. \n
- Separate legal requirements from ethical responsbilities. \n
- Use a simple decision-making framework when the right answer is not immediately clear. \n
- Establish clear values and expectations for employees \n
- Communicate honestly when mistakes or difficult situations arise. \n
- Build trust and protect their business'\;s reputation. \n
Instructor:
\n\nTaught by Catherine O&rsquo\;Grady
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\n\nCohost:
\n\nThe Latino Chamber of Commerce of Pueblo
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